Responsible gambling

As an online casino, we take the welfare of our players seriously. We understand that responsible gaming practices are crucial to ensure a safe and enjoyable experience for everyone involved.

Setting Limits

To help you manage your play, you can set limits on:

Daily deposits
Weekly losses
Monthly wagers

These limits can be adjusted in real-time through your account settings or by contacting our customer support team. We will guide you through the process to ensure a seamless experience.

Cool-Off Periods

If needed, take control of your gaming sessions with cool-off periods:

24 hours
7 days
30 days

During these times, you won't be able to create new accounts or make deposits. This will give you time and space to reassess your play.

Self-Exclusion

If you feel that self-exclusion is necessary, we'll provide temporary or permanent solutions through the following methods:

Account settings
Customer support

Please note that once self-excluded, access to our platform may be limited for a specific period.

Responsible Gaming Tools & Resources

Self-assessment test (for identification of potentially problematic behavior)
Expenditure tracking and analysis tools
Reality checks on your account transactions

Don't hesitate to reach out if you're unsure about any aspect. We'll help guide you toward more informed decision-making.

Support Organizations

If you feel like gaming is having an adverse effect, please don't worry; we have resources for you:

ConnexOntario (Canada-based support)
Gambling Therapy
Regional helplines

Our platform links to these organizations so that you can access expert guidance and counseling services free of charge.

A Safe Gaming Environment

At WS Casino, your comfort is our top priority. We're dedicated to providing the best possible gaming experience for everyone involved:

Compliance with international responsible gaming standards
Regular audits by independent third-party firms
An environment where fair play and transparency are always maintained

Stay in Control

Your well-being comes first at WS Casino. If you need assistance or have questions about our responsible gaming initiatives, we're here to support you 24/7 through:

Live chat
Email ticketing system
In-site FAQs for your convenience